Case Study:

DATA BACKUP PROVIDES POSITIVE RETURN

Data Backup Provides Positive Return;
Recall™ Puts Automation into Motion

Customer Profile
Malaysian branch of global investor services firm offering fund management, shareholder, lending and treasury services.

The Recall Solution 
Automated transmission of customer report to Recall. Customized standard operating procedures (SOPs), to customer specification. Vaulted data storage. Application of Kaizen and Lean Six Sigma methodologies to establish key performance indicators (KPIs).

Functional Details (Tape Rotation) 
Daily customer-generated email notification at 10 a.m. Priority tape rotation. Same-day delivery by 4 p.m. (storage vault). Biometric access to Chubbsafes vault door. Temperature control (18 to 22°C/64 to 72°F). Argonite, FM200 fire suppression systems. Anti-electrostatic flooring. Multiple backup power sources. Closed-circuit television (CCTV), motion detectors and alarms. Daily customer-generated email notification at 10 a.m.

Results
  • Security – State-of-the-art vault monitoring and storage.
  • Efficiency – Implementation occurred in approximately one month, including new system of daily retrieval. Turnkey, daily delivery and retrieval process.
  • Customer satisfaction – Global reach and local support.
  • Sustainability – Back up critical information to minimize unforeseen disruption to business operations.
  • Daily same-day pickup and guaranteed delivery of data tapes according to report generated by the customer. 
Recall Folder

RESOURCES

Recall Video

VIDEO

THE RECALL DIFFERENCE

Recall solutions empower you to make the right business decision while complying with increasing regulations.

Watch Now
Recall Case Study

CASE STUDY

LAW FIRM SEEKS EFFICIENT DOCUMENT RETRIEVAL

Read how one international firm securely, efficiently and sustainably retrieves critical documents at a moment’s notice.

Read More